Getting started

Step 1: Creating an account

The first step in setting up Galarm Enterprise to alert people in response to some events is to create an account on https://enterprise.galarm.app.

  • Go to enterprise.galarm.app and provide sign up information

  • Verify your account by entering the verification code received on the email

  • Log in using your credentials

Step 2: Creating your organization

After you log into you account, you will be shown a startup wizard to help you getting setup.

  • Enter a name for your organization and click Next

  • Choose your desired billing cycle and number of seats that you want to add to the subscription plan. You can know more about how many seats should you choose at Organization

  • Subscription comes with a 30-day free trial. Click "Start Trial". You will be taken to the payments page where you can enter your billing details. You are charged after the 3-day free trial ends.

Step 3: Adding members

Once you have created your organziation, you will be taken to the "Members" tab on the startup wizard. Members are people who will receive alarms on their devices when an incident occurs.

  • Tap on "+ Member" button on top right

  • Provider the phone number and other details for the member

  • Click "Add". Adding will first find the Galarm user registered with the given mobile number, and create an account for the user on Galarm Enterprise. The user will receive an email with instructions on how they can set password for their account to log into Galarm Enterprise.

  • You can add multiple members based on the number of seats that you have added to your subscription plan. After adding all the members, click on "Next".

Step 4: Creating first listener

The last step in the startup wizard is to create a listener. A listener listens to incidents via web-hooks and generate alerts on Galarm app.

  • Tap on "+ Listener" button on top right

  • Provide a name that can be used to identify the listener

  • Provide an escalation policy for the listener. You can add multiple members to an escalation policy. These members are alerted as defined in the escalation policy. You can find more about escalation policy at Escalation policy

Step 5: Testing the listener

After creating your first listener, will be presented with things that you can do from that point onwards. One of the first things that you would want to do is to test the listener that it is working as expected. You can test a listener from the console directly.

  • Tap on "Done" to close the startup wizard.

  • Tap on "Listeners" on the left side bar. You will see the listener that you just created.

  • Tap on three-dot menu icon in front of it to view available operations on the listener

  • Click on "Trigger Listener". This will trigger the listener and alert the first person configured in the escalation policy. Don't confirm the alarm and it will alert the second person configured in the escalation policy.

Next Steps

Once you are finished creating your first listener and testing it from the console, looking at the following pages to perform more operations in the application.

  • Integrating the listener: The immediate next step after adding the first listener is to integrate it with your monitoring tools. We support a number of integrations and you can find information about integrations at Integrations.

  • Create teams: Teams are a group of members. All the members in a team can be alerted at once when an incident occurs. Go to Add a teamto know how to create teams.

  • Create more listeners: You can add multiple listeners to monitor various parts of your infrastructure and configure custom escalation policy for each listener. Go to Add a listener to know how to create more listeners.

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